PRIVACY POLICY

Last Updated: 27 February 2025

This Privacy Policy explains how Isabel Bazzani ("IB," "we," "our," or "us") collects, uses, and protects your personal information when you visit www.isabelbazzani.com ("Website") and use our private luxury shopping services or membership platform ("Services"). By accessing our Website and Services, you consent to this Privacy Policy.

We collect different types of personal data to provide and improve our Services, including:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information: If you create a membership account, we may collect login credentials and profile details.

  • Order & Transaction Data: Information related to purchases made through IB, including sourced items, invoices, and payment confirmations.

  • Communication Data: Messages sent via email, WhatsApp, Instagram, or other platforms.

Technical Data: IP addresses, browser type, device information, and website analytics.

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

We use the collected data for:

  • Fulfilling your sourcing requests, processing payments and deliveries.

  • Managing your membership account and access to exclusive shopping services.

  • Providing order updates, customer support, and responding to inquiries.

  • Sending promotional emails and exclusive offers (you can opt-out at any time).

  • Ensuring security, fraud prevention, and compliance with legal obligations

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we may share information with:

  • Retailers & Brand Partners: To facilitate your orders and ensure product delivery.

  • Payment Processors: Secure third-party platforms like Stripe for handling payments.

  • Shipping Providers: Courier services such as DHL Express for order delivery.

  • Legal Authorities: When required by law or to protect our rights and prevent fraud.

DATA SECURITY

We take appropriate security measures to protect your personal data. However, while we strive to safeguard your information, no method of online transmission is 100% secure. We recommend using strong passwords and keeping your login credentials confidential.

YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to the processing of your data for marketing purposes.

  • Withdraw consent for data collection and request account deletion.

To exercise these rights, contact us at contact@isabelbazzani.com.

DATA RETENTION

We retain your data for as long as necessary to fulfill our obligations, provide Services, comply with legal requirements, and resolve disputes. Account data may be stored until you request deletion.

THIRD-PARTY LINKS & SERVICES

Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party platforms. We recommend reviewing their privacy policies before sharing any personal information.

MEMBERSHIP PLATFORM PRIVACY

If you join our membership platform, additional data may be collected to personalize your experience, including:

  • Saved preferences, wishlists, and browsing history.

  • Exclusive offers and order history related to your membership.

  • Payment details for recurring membership fees.

Your membership data is used strictly for providing platform benefits and will not be shared without your consent.

POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our Services signifies acceptance of the revised policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: contact@isabelbazzani.com